Prior to requesting an inspection, you must be a registered user in our online permitting system.
- Log in to your Customer Portal Account
- Please ensure your permit is in Issued Status. You cannot request any type of inspection unless your permit has been issued.
- Then, see which inspections are required for your permit.
Building Inspections requested by 7:30 PM will be scheduled for the next business day. Requests after 7:30 PM will be scheduled for the following business day. Allow the entire day for the inspection.
Once you have checked all requirements, and your Customer Portal account is enabled please refer to the following instructions:
When an inspector comes out to your site, he or she will be verifying whether the work performed to date conforms with your plan and complies with code. The BEST card holder for the work being inspected must be on site to meet with the inspector.
If your project passes the inspection, the inspector will provide you with verification that the inspection was passed.
If your project does not pass an inspection, the inspector will inform you of what needs to done to bring the project into compliance and whether formal enforcement actions will be taken.
The City’s Progressive Code Enforcement Policy (PDF) (page 12, Section 2.02.120. Uniform enforcement of City Regulations (c) Progressive enforcement) in the Municipal Code explains the steps you can expect regarding violations. Be aware that re-inspections are not allowed until the day following the initial inspection.