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Salesforce Permitting System
Salesforce Software handles all City of Aspen permit applications, contractor licensing, certifications and land use cases. Please use the information below to learn how to manage your permits, and process online payments.
Create Your Own Account
Prior to submitting a permit application through our online portal you must submit a registration form. Please be aware that within 1-2 business days of your completing this form, staff will set you up as a user in the system.
- Submit your registration request or use the button called Register above.
- Please DO NOT submit this form to:
- Reset your account password.
- Attempt to login to your account.
Access Your Account
Once your account has been enabled, at that time, you'll receive an email from the system asking you to create a password. After doing so, you will be able to log into your portal account to apply for and track your permits, contractor licenses, and certifications. You'll also be able to request inspections and make payments online.
- Login: Permitting System - Applicant Portal Access or use the button above called Login above.
How do I access the Salesforce Portal?
To access the City's Permitting Portal, you need to start by registering using the Register button above, or if you're already registered please refer to the login page.
- Note: Within 1-2 business days of registering you will receive an email confirmation from staff and login information. Link expires after 72 hrs.
I have not received my email confirmation with account login
Please make sure to check your spam or junk folder in your inbox. If nothing is found, please contact us for support.
I registered but I can’t login
Use the login button above Version OptionsSalesforce Applicant Portal SupportHeadlineSalesforce System Solutions (Q&A)How do I start/manage my application?How do I check on my permit status? How do I schedule/request an inspection?and enter the email you used to register and the password you created.
- If you are still unable to login, please try resetting your password.
- If you are still experiencing problems, please contact us for support.
How do I navigate the Applicant Portal after logging in?
You can choose to follow the instructions in the Resources Tab of this page, or follow along our steps of the overview of the portal.
Why are pages taking too long to load when I try to log into the Applicant Portal?
Salesforce is runs best using Google Chrome or Microsoft Edge, and we highly recommend you use any of them as your browser. Also, do not attempt to access the Applicant Portal from a mobile device, as this capability is not ready and enhanced yet.
How do I speak with someone for help?
You can contact us via email at SF Support or calling to 970-920-5065, and we will help you as soon as possible.
Resources: Learn how to manage your applications
- Apply for Certification and License (PDF)
- How to Add a Contact on an Application from the Applicant Portal (PDF)
- Pay Fees for an Application (PDF)
- Paying for an Application from the Applicant Portal (PDF)
- Print Receipts (PDF)
- Register for Portal Access (PDF)
- Request an Inspection (PDF)
- Start, Complete, or View an Application (PDF)
- Upload Documents After Submission (PDF)
Application Status: Learn about Chatter and Reviews
The list below references the application types required for permitting across City departments. Please visit their pages for more information on their specific requirements.
| COMMUNITY DEVELOPMENT | ENGINEERING | UTILITIES | PARKS | PARKING |
| Building - Commercial & Residential | Encroachment - Permanent | Utility Water Connection | Tree | Parking Reservation |
| Building - Demolition | Encroachment - Temporary | |||
| Building - Interior Finish and Fixture Removal | Landscape/Grading/Drainage | |||
| Building - Phased | Right of Way and Emergency | |||
| Building - Repair | Smuggler Mountain Superfund Site Soil Removal | |||
| Building - Change Order | ||||
| Building - Roofing/Re-roofing | ||||
| Electrical, Mechanical, Plumbing | ||||
| Tent, Fence, Sign | ||||
| Fire | ||||
| Temporary Structure | ||||
| Contractor Licenses | ||||
| Contractor Certifications/B.E.S.T Card |