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1. Can I play and/or exercise outside during an air quality event?
2. I work outside. What should I do during an air quality event?
3. Where can I find regional, state, and national air quality and smoke monitor data and analysis?
4. Where can I find information about protecting myself from wildfire smoke during the COVID-19 pandemic?
5. How can I tell if wildfire smoke will impact my vacation to Aspen?
6. Should I still hike while on my trip in Aspen since there is wildfire smoke?
7. How can I keep my indoor air quality clean during a smoke event?

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1. What is Aspen 360°?
2. How can I sign up?

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1. Who can use the Bus Lanes?
2. What about right turns?
3. What if emergency vehicles are approaching?
4. How should I merge near Harmony Road?

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1. Who will be required to benchmark, and by when?
2. Do single-family, duplex, or triplex residential homes have to comply?
3. What do building owners need to do to benchmark and comply with this ordinance?
4. How do I get my utility bills to enter the data into Portfolio Manager?
5. Is my building on the list of commercial properties 20,000 square feet or larger?
6. How much will it cost?
7. How will I and my building benefit from benchmarking?
8. What is ENERGY STAR® Portfolio Manager?
9. Can I use another tool besides ENERGY STAR® Portfolio Manager?
10. I have questions about the ordinance, who do I contact?
11. I am in the process of selling (or have sold) a property that falls under the Building IQ ordinance. What am I required to do?
12. What is a Unique Building Identifier (UBID)?

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1. What are the requirements to submit a building permit?
2. When are building, plumbing, and mechanical permits required?
3. What work is exempt from building permits?
4. What building codes are currently being enforced by Aspen / Pitkin County?
5. What are the permit fees associated with a project?
6. How long does it take to complete the plan check process?
7. What is the relationship between the value of the structure and the square footage as it is used to determine the cost of the permits?
8. When do I call for an inspection?
9. Do businesses relocating to and within the City of Aspen or Pitkin County need a new Certificate of Occupancy?
10. How many layers of roofing material are allowed on a structure?
11. At what point does a building permit expire?
12. Can I get an extension on a permit that will expire soon?
13. When is Use Tax applicable to a building project?

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1. Who needs a business license?
2. Do I have to get a new business license every year?
3. I don't have a physical presence in the City. Do I really need a business license?

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1. How do I rent a City park?

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1. When do I need to update my business license and sales tax information?
2. My business is moving locations. What should I be aware of before I start to move?

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1. What are the due dates and monthly filing requirements?
2. When preparing my sales tax return, what supporting documents for my deductions should I retain?
3. If my business is service oriented, would I ever need to collect sales tax?
4. I over collected sales tax on several transactions. How do I account for this excess tax on my return?
5. What do I do if a purchaser insists they are exempt from tax but cannot produce the appropriate documentation?
6. Why does Aspen have a lodging tax and how much is it?
7. If I rent my house on a short-term basis, for example, through a vacation website or property management company, am I required to collect and remit sales and lodging taxes?
8. My lodging establishment charges a civic assessment / convenience / booking / service fee on each booking. Is that subject to sales and lodging tax?
9. Will I ever get audited?

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1. What is a Transportation Impact Analysis?
2. Why does the City of Aspen require a TIA?
3. How do I know if my project is exempt, minor or major and what will be required?
4. What is the Process for a Level One (Minor) TIA?
5. What is the Process for a Level Two (Major) TIA?
6. Why is a narrative required?
7. What is TDM?
8. What is MMLOS?
9. Can I pay a fee or buy an item as mitigation?
10. How can I determine which measures will work for my project?
11. What if I don’t know what businesses will be in the building once my project is complete?
12. Can I receive credit for items currently in place?
13. Can I receive credit for a measure more than once?

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1. What is Car To Go?
2. What is a corporate membership?
3. How do my employees access cars?
4. What next?

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1. Do we need to call you if we are digging?
2. What if we have a power outage or other electric related emergency?
3. How do I schedule a line locate?
4. How do I sign up for new electric service?
5. How do I apply for Photovoltaic (PV) Installation?
6. How do I request a transformer upgrade?
7. How do I get a new electric meter?
8. Who do I contact with billing questions?
9. Who do I contact if I want a banner hung over Main Street?
10. If I see a street light out who do I report it to?

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1. How do I find Service Area Costs?
2. What is an ECU?
3. How is my tap fee calculated?
4. What can I expect during my final inspection?

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1. What are the challenges of rebuilding the existing Castle Creek Bridge?
2. If we proceed with the Preferred Alternative, what’s next?
3. What are the cost estimates and funding sources for the Preferred Alternative?
4. What would the impacts to the community be during the construction of the new bridge, land bridge(s), and new road?
5. Why can’t one of the other alternatives be considered instead of the Preferred Alternative?
6. Can we build a tunnel so that we maintain the open space and trail connections?
7. Can we proceed with a light rail now?
8. How much does light rail cost?
9. Would the connection to Cemetery Lane remain?
10. Why is it important to Aspen residents to have a second bridge to get in and out of Aspen?
11. Is the current Castle Creek Bridge safe?
12. Have other bridges in our community ever had weight restrictions?
13. When was the Castle Creek Bridge last inspected? What is the condition of the current Castle Creek Bridge and when will it be inspected next?
14. Can the current Castle Creek Bridge be repaired?
15. If Castle Creek Bridge needs to be repaired or replaced in the same location, what is the expected duration of that project?
16. If the Preferred Alternative is built, will the old Castle Creek Bridge be transferred to the City of Aspen?

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1. Why was the Preferred Alternative chosen?
2. What was the process for developing the 43 different alignment and lane configuration alternatives?
3. What challenges won’t the Preferred Alternative solve?
4. What travel modes were reviewed before the Preferred Alternative was selected?
5. Did the community vote to approve the Preferred Alternative?
6. Will there need to be another vote to move forward with the Preferred Alternative?
7. How long will it take to construct the Preferred Alternative, including a new bridge, land bridge(s), and new road?
8. What elements of the Record of Decision have been implemented?
9. What portions of the Record of Decision (ROD) are still outstanding?
10. Does the City of Aspen need to acquire a right of way through Marolt and Thomas properties to build the Preferred Alternative?
11. Why are CDOT and the FHWA involved?

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1. What are the past key dates for the Entrance to Aspen?
2. What are the 10 project objectives?
3. Who were the project planning partners?
4. What was the expected useful life of the Castle Creek Bridge when it was built?

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1. What is a Food Sales Tax Refund?
2. How much is the Food Sales Tax Refund?
3. Who qualifies for the Food Sales Tax Refund?
4. What documentation do I need to provide to prove I qualify?
5. What are acceptable proof of address documents? How do I demonstrate my address in January and/or December?
6. How do I check and/or update my registered voter address and provide proof I have updated it?
7. Which dependents qualify?
8. How do I file and when is the deadline?
9. How do I know if my application was successful? When will I receive my refund check?

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1. Why does Aspen have a lodging tax and how much is it?
2. How often do I need to remit these taxes?
3. If an entity is tax exempt, are there any taxes I need to collect from them?
4. If I rent my house on a short-term basis, for example, through a vacation website or property management company, am I required to collect and remit sales and lodging taxes?
5. Do I need to do anything else if I rent my home on a short term basis?
6. My lodging establishment charges a civic assess- ment/convenience/booking/ service fee on each booking. Is that subject to sales and lodging tax?

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1. How are Real Estate Transfer Taxes Paid?
2. Who is responsible for paying the Real Estate Transfer Taxes?
3. What happens if I don't pay the Real Estate Transfer Taxes?
4. Are there any exemptions from the Real Estate Transfer Taxes?
5. Are Real Estate Transfer Taxes prohibited in Colorado?

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1. Is Aspen a home rule city?
2. What is the purpose of the vendor’s fee deduction?
3. When preparing my sales tax return, what supporting documents for my deductions should I retain?
4. I over collected sales tax on several transactions. How do I account for this excess tax on my return?
5. Should sales tax be collected on transactions for deliveries to customers in Aspen city limits?
6. I am a subcontractor working on a project within Aspen city limits. Do I need to charge sales (or use) tax on construction materials purchased for the project by the general contractor?
7. What do I do if a purchaser insists they are exempt from tax but cannot produce the appropriate documentation?
8. Will I ever get audited?
9. Are direct sales to charitable organizations exempt from sales and lodging tax?
10. Are direct sales to governmental entities exempt from sales and lodging tax?
11. What do I need to keep on file when I make a sale to one of these entities?
12. How do I obtain a wholesale license for the State of Colorado?
13. If my business is service oriented, would I ever need to collect sales tax?
14. When would I deduct bad debts or returned goods on my sales tax return?
15. I rent out my home but only on a long term basis. Do I need to collect sales tax?

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1. What is a foodborne illness (FBI)?
2. What causes foodborne illnesses?
3. What are the symptoms of a foodborne illness?
4. What do I do if I think I have a foodborne illness?
5. What is a foodborne disease outbreak?
6. Who is at higher risk for severe illness if exposed to a foodborne illness?
7. How can foodborne illnesses be prevented?

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1. How do I know where HOV lanes are located?
2. Are HOV lane restrictions enforced 24 hours a day?
3. What is considered to be a High Occupancy Vehicle?
4. Why does State Highway 82 have HOV lanes?

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1. How do I find open positions and apply for a job with the City of Aspen?
2. Can I submit my resume as my application?
3. Will you notify me when a job is posted?
4. How long until I get notified about the status of my application?

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1. How do I find Child Care?
2. Why is the cost of childcare so high and how can I get help?
3. How do I find time for my job and my family?
4. Who do I call about a problem with childcare?
5. Can you help me start a childcare in my home?

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1. How do I apply for Kids First financial aid for childcare?
2. How much financial aid can my family receive?
3. What do I need to complete a Kids First financial aid application?
4. How will I receive my financial aid?
5. How long does financial aid last?
6. Do I have to use a certain childcare program?

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1. What does it mean to put a moratorium on residential building and vacation rental permits?
2. What do the moratoria affect?
3. When do the moratoria end?
4. What’s the difference between a vacation rental and a short-term rental?
5. I have a vacation rental permit that was issued before December 8, 2021. Am I still allowed to rent out my vacation rental?
6. Am I allowed to rent out my home as a vacation rental under the moratorium?
7. What’s the difference between a vacation rental and a long-term rental?
8. May I still apply for a vacation rental permit?
9. What’s the difference between a vacation rental and a lodging rental?

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1. I recently received a Moving Violation in the City of Aspen. Is there any program I can attend to dismiss the points?

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1. When Does My Business Need an Outdoor Merchandising License?
2. Want to Apply for a License?

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1. How do I dispute a parking ticket?
2. What if my vehicle was towed?
3. Where can I park an RV?
4. Where can I find the City of Aspen Parking Ordinances?
5. Where does Parking Meter & Ticket revenue goes?

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1. May I have more than one permit?
2. Where can I park if I live in Aspen's commercial core?
3. Does the Residential Permit exempt my vehicle from other parking restrictions?
4. What about business locations?
5. Are there Residential Parking Options for Non-Residents?

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1. Can I leave my car on the street if I'm going out of town?
2. How do I do pay to park using my phone?
3. How do the pay stations work?
4. How does the no re-park in residential rule work?
5. I work in town, where can I park?
6. What if I have an Electric Car?
7. What if I need construction parking spaces or permits?
8. What if I have a handicapped permit from another state?
9. What is the cost of parking?
10. When and how can I renew my permit?
11. Where can I get a carpool permit?
12. Where can I get a day pass?

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1. Who do I call for General Information regarding Parks?

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1. Why does my security alarm system need a permit?
2. How much does a security alarm system permit cost?
3. How often do I need to renew my security alarm system permit?
4. What happens if their is a false security alarm?
5. What are the fees for a false security alarm?
6. How do I register my security alarm system?

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1. Is my property considered a “lodge”?
2. My property is in the “L” Zone. Does this mean I’m eligible for a Lodging Exempt Permit?
3. How can I determine which permit I can apply for?
4. I believe there is an STR in violation of the new ordinance regulations. What can I do?
5. Are property managers required to have a business license if they are the Qualified Owner’s Representative (QOR)?
6. What is the process to name a 3rd party management company for a 2021-2022 permit?
7. When will I know if I can get a new Classic permit in a capped zone?
8. Do I have to hire a qualified owner’s representative?
9. Can a real estate broker, acting as the Qualified Owner’s Representative, use the real estate company’s business license?
10. Can lessees of a property obtain a STR permit?
11. Where is the wildlife protection policy?
12. What does it mean to display permits/business license/in-unit messaging in a conspicuous location?
13. How do I display my permit number in 3rd party advertising?
14. What type of business license do I need?
15. Do I need an STR permit for my timeshare property?
16. How do I know if a property has a current STR permit?
17. I’m moving to a new address. Can I take my current 2021-2022 STR permit with me?
18. How do I determine which zone district my property is located in?
19. How do I know if STRs are permitted in my zone district?
20. Do I need an STR permit in Pitkin County in addition to my City of Aspen permit?
21. Can I apply for a permit using my LLC or Trust name?
22. Can I change the permittee name from one person to another in the same LLC or trust?
23. What is the Public Notice Process and how do I complete it?
24. How do I know which supplemental documents I need to submit with my permit application?
25. I have an STR permit for my property but it’s not showing on the STR Eligibility Map. Should I be concerned?
26. I want to rent my unit for more than 30 days at a time. Do I need an STR permit?
27. Why did I receive a public notice?

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1. Can the City of Aspen prevent small cell facilities from being placed in the right of way?
2. What do small cell facilities do?
3. Why are small cell facilities needed?
4. What do small cell facilities look like?
5. Why can't small cell facilities be placed on existing lamp post, traffic signals, etc.?
6. Are there public health impacts?
7. Will my cell service be better once small cell facilities are installed?
8. Is small cell infrastructure regulated?
9. What are the pertinent new FCC rules regarding small cell infrastructure?
10. What control does Aspen have over small cell infrastructure?
11. What departments in the City of Aspen are working on small cell infrastructure?
12. What are the benefits of small cell?
13. Can the City regulate small cells based on health?
14. Has the City received any applications for small cell installation yet?

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1. Do I need a Special Event Permit?
2. Are there fees for obtaining an event permit?
3. What are the requirements to serve Alcohol at a Special Event?
4. What if my event is serving food?
5. Do I need a Business License?
6. Do I need a Tent Permit?
7. What are the Insurance requirements when hosting a Special Event?
8. Are there noise restrictions for my event?
9. What about parking for my event?
10. How do I arrange banners/flags on Main Street?
11. How do I apply for a photography or filming permit?
12. What if there are last minute changes to my event plan?
13. What is ZGreen and how does this relate to my event?

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1. What is the minimum amount of snow for which the City’s snowplow/removal team will mobilize?
2. What do you use on the roads to prevent snow and ice buildup?
3. What is the difference between snow plowing and snow removal operations?
4. What time does snow plowing and removal occur?
5. When will my street be plowed?
6. Why can’t the snowplow driver change the angle of the blade to avoid plowing snow into my driveway?
7. How do I request a new street street sign?
8. What is the difference between a pothole, a sinkhole, and a utility cut?
9. My car was towed. How do I find it?
10. Who is responsible for maintenance, replacement or any damages to the objects on City property?

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1. What is the miscellaneous $40 charge on my first utility bill?
2. How can I sign up for Automatic Payment for the payment of my utility bill?
3. How do I change ownership information on an account?
4. What do I do after I have installed a new water meter, or if I think my water meter is not working properly?
5. What is a Water Meter Inspection?
6. Where do I pay my tap fees?

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1. Do we need to call you if we are digging or excavating?
2. What if we have no water?
3. Who do we contact if we notice a leak in the house, yard, or in the street?
4. Who do we contact if we need temporary water service for construction purposes?
5. Who do we contact regarding tap fees for remodel or new construction?
6. Who do we contact with questions regarding a water meter?
7. Do we need a water filter?
8. What about waterborne parasites like Cryptosporidium and Giardia?
9. How do you remove white film from dishware?
10. What is the procedure for obtaining a filler hydrant permit?

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1. Can any property receive an assessment?
2. What does the assessment look at?
3. Will the assessment force the need to mitigate?
4. Who can do the recommended mitigation work?