Frequently Asked Questions

The Community Development Department offers walk-in hours to meet with a planner from 9am-12pm Monday-Friday. Staff also responds to inquiries via email or scheduled meetings. Reach out by emailing planneroftheday@gmail.com with a brief description of your inquiry.

Yes, the first step for a development application is reaching out to planneroftheday@gmail.com to request a pre-application conference summary letter or set up a pre-application conference. The steps are outlined in Chapter 26.304: Common Development Review Procedures.

Agendas are posted prior to each meeting on the Current City Webcast / Meetings & Agendas site. If required, public notice will be posted at least 15 days prior to the meeting. 

Regular meeting dates: 

• City Council: Second and fourth Tuesday of the month at 5:00pm
• Board of Adjustment: First Thursday of the month at 4:30pm
• Historic Preservation Commission:  Second and fourth Wednesday of the month at 4:30pm
• Planning and Zoning Commission: First and third Wednesday of the month at 4:30pm

The first step for a land use case is to reach out to planneroftheday@gmail.com with information about the proposed development and request a pre-application conference summary letter. This letter provides information of the process and required submittal materials. Subsequent steps are located on our website under Land Use Process & Resources.

A plat is a document prepared by a registered surveyor or engineer that delineates property lines and boundaries for identification of property. Signed City of Aspen plats can be found on the City GIS map called Subdivision and Condo Plats Viewer. Signed plats can also be found through the Pitkin County Clerk and Recorder page.

These questions and more can be answered by the Portal Help Guides on our Permit Portal Support page. This webpage will provide step-by-step guides for navigating our website and Salesforce Permit Portal. 

The City strives to maintain exemplary customer service and maintain an open line of communication with the public. We do this through Aspen 311, an online portal, as well as iPhone and Android app, where community members can submit questions, requests, comments, concerns, and kudos. Aspen 311 is not for emergencies. For emergencies please call 911.