Will Aspen 311 Connect help me reach other organizations like Pitkin County, Colorado State Patrol, or the Colorado Department of Transportation (CDOT)?

Aspen 311 Connect is for CIty of Aspen services only. Please DO NOT attempt to contact Pitkin County or CDOT through the City's 3-1-1 app or online portal.

Contact Pitkin County directly on topics like:

  • COVID vaccinations and testing.
  • Court-related issues or questions, unless it is for research on ordinance violations, speeding, and disorderly conduct.
  • Motor vehicle issues such as registration or VIN inspections.
  • Anything fire-related such as smoke alarms and fire extinguishers. 

Please contact the Colorado State Patrol (1-303-239-4500) or CDOT directly about topics like:

  • Dead animals on the side of the road.
  • Traffic lights outside the City of Aspen boundaries (past Truscott).

Show All Answers

1. Can I call 311 on my phone to reach Aspen 311 Connect?
2. How do I contact the City using Aspen 311 Connect?
3. What type of issues can be reported through Aspen 311 Connect?
4. How can I get to Aspen 311 Connect?
5. How do I manage email notifications from Aspen 311 Connect?
6. What Hours is Aspen 311 Connect Available?
7. Who responds to Aspen 311 Connect requests?
8. Will Aspen 311 Connect help me reach other organizations like Pitkin County, Colorado State Patrol, or the Colorado Department of Transportation (CDOT)?
9. How do I check the status of a request I submit?
10. How do I reset my password or account email?
11. What do the categories mean?
12. What is Aspen 311 Connect?
13. Why should I download and use the app?
14. How do I control the privacy of my identity in Aspen 311 Connect?
15. When should I use Aspen 311 Connect?