Why should I download and use the app?

Built for use on your mobile device, the mobile app, via Google Play and Apple, allows you to easily connect with your local government right where you are - whether that is at a desk or on the go. To find the app in the app store, search for "Aspen 311". 

Show All Answers

1. Can I call 311 on my phone to reach Aspen 311 Connect?
2. How do I contact the City using Aspen 311 Connect?
3. What type of issues can be reported through Aspen 311 Connect?
4. How can I get to Aspen 311 Connect?
5. How do I manage email notifications from Aspen 311 Connect?
6. What Hours is Aspen 311 Connect Available?
7. Who responds to Aspen 311 Connect requests?
8. Will Aspen 311 Connect help me reach other organizations like Pitkin County, Colorado State Patrol, or the Colorado Department of Transportation (CDOT)?
9. How do I check the status of a request I submit?
10. How do I reset my password or account email?
11. What do the categories mean?
12. What is Aspen 311 Connect?
13. Why should I download and use the app?
14. How do I control the privacy of my identity in Aspen 311 Connect?
15. When should I use Aspen 311 Connect?